Zhangjiagang Flame Machinery Co., Ltd is located in national civilization hygienic city close to Shanghai, which is specialized in producing rubber and plastic machinery, including internal mixer, open mill, calendaring machine, extruder production line and recycling production line ,etc. We aim at providing the best quality of products and service to all customers, through continuously improving and developing.
Until now through continually practicing and improving, we already formed a high quality team including advanced talents. We have strictly control system in the products researching, producing, assembling, testing and deliver. Meanwhile we will ensure the market competitiveness and customer applicability by innovating and improving the design and quality of the product.
Flame company insists the management idea of “ excellent quality, integrity manage, high quality after-sales service” ,so that we can win more and more customer’s trust and support from home and abroad .Providing profitable machinery for customers and getting their acceptation are our final success!
Warmly welcomed domestic and oversea customers to visit and inspect our factory, creating mutual benefit for both of us!
When our company was set up, our main production were plastic extruders ,such as mixer, single/twin-screw plastic extruder production line, etc. With the development of market, we researched and developed calendar equipments, including internal mixer ,open mill and many kinds of calendar. Over the past decade of hard work and steady growth, Synthetic leather production line, film production line, plastic flooring production line and other production lines get the high praise of customer around the world. Recently, plastic and tire recycling production lines we produce are welcomed
1.Pre-sale service
Offering perfect technological consultation to customers to let customers know more about the product and the development of the industry. We provide suitable offer for customers according to the request of product、weather conditions and the environment of factory ,etc. For the customer without experience or doesn’t know the equipments, we can provide technological consultation and market tends and recommend high quality equipment, technical formula and the whole plant layout scheme.
2.Produce and delivery
Providing production progress tracking. We will regularly send mail to inform customers of the process of equipments, so that the customers can be assured . And customers can also provide valuable opinions to equipments. When the machine is completed, we will invite customers to inspect and debug. After shipment, we will inform the customer of the transport conditions and time, so that customer can get ready.
3.Installation and debugging
In order to eliminate the debugging problems, we can send technical staff for installation and debugging. Whenever the device has problem, we can provide solutions within 24 hours after receiving customer’s notification. If necessary we'll send engineers or let local agents to the scene to solve the problem.
4.After-sale service
Equipment warranty period: machine for one year, electrical appliances for six months. In the warranty period, we provide free technical support and accessories. After the warranty period, we also provide technical support for free and lowest price of spare parts.
